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option globesurfer III

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  • option globesurfer III

    Have a router that doesnt power up it's stuck in initialization message. was working fine and didnt do anything to it. pls help

  • #2
    courtesy of option support issue for option globesurfer III ...

    My initial suggestion is to leave the device turned on, with the initializing message. This could remain on the screen for up to 10 minutes before the device completes its upgrade (you may even see the message “upgrading” appear on the screen too).

    Below I have outlined the primary firmware update that is being installed – it is an ADSL Modem fail-over facility (aka disaster recovery for fixed line broadband). The plan was to offer this update as a chargeable one, but I took the decision to release it free, in order for new customers like you to gain even more benefit and advanced functionality from the device.

    Website for Manual Firmware downloads, and Notifier Software downloads:
    http://www.option.com/support/login.shtml
    Serial Number: _gf
    IMEI: globesurfer3


    ADSL WAN Fail-over feature added to GS3:

    On the homepage, 2 things have changed:
    • The box with 'Internet Connection' can now show multiple WAN interfaces. In case of failover this will be the WAN Cellular & WAN Ethernet. It will also show which one the primary and which one the backup device is and which one is currently the main internet connection device.
    • The box on the right contains a failover link.

    The failover page:
    • Everything related to failover is on this page now. The box to enable the WAN Ethernet port on the network connections page is gone. When failover gets enabled, the port will become enabled as well.
    • Downside is that you'll have to reboot when you enable or disable failover.

    On this page the following settings can be changed :
    1. Enabled (does exactly what you think it does)
    2. Active device
    This shows you which is currently your internet connection device.
    3. Primary device & Backup device
    4. Active & Standby device metric
    This is a little more advanced. When you have multiple WAN devices in your system, the one with the lowest metric will be used to route traffic to. This is basically how the failover works: the device which is currently selected will get the active metric, the other one the standby metric.
    5. DNS query time
    At this interval, DNS requests will be sent out.
    6. DNS request timeout
    It can take a few seconds before you get an answer from the DNS server. This sets how patient we are.
    7. Hostnames
    A list of hostnames to resolve. At each 'DNS query time' seconds, the GS3 will attempt to resolve each member of this list until the end of the list is reached or a hostname could be resolved. If at least one of them can be resolved, the connection is assumed to be ok.
    8. Constraints check time
    At this interval, the GS3 will see if it's ok to switch back if it's currently using the backup device.
    9. Number of connections
    If at a 'Constraints check time' interval, the number of ongoing TCP connections is greater than this, no attempt will be made to switch back to the primary device.
    10. Throughput
    If at a 'Constraints check time' interval, the current throughput is greater than this value, no attempt will be made to switch back to the primary device.
    11. Constraints times
    A list of time spans in which it is ok to switch back. e.g. if there exists a time span 02:00 - 03:00, the GS3 will only attempt to switch back to the primary device between 2 & 3 'o clock at night.

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